I am a multidisciplinary professional in communications, ICT, operations, project management, health clinic management, data analytics, and AI digital transformation. My career began in a high-volume clinic in Chattanooga, Tennessee, USA, where I progressed from administrative assistant to Clinic Operations Manager, and Marketing Director. I led cross-functional teams, managed physicians, staff, and patient workflow and communications, oversaw billing and compliance, and implemented digital systems that improved service delivery and cut processing errors. As the clinic's massage therapist and communications lead, I was a key driver of client acquisition and retention, boosting digital engagement and community visibility through targeted content, outreach, and messaging.
Over the years, I have developed an adaptive, human-centered approach to problem-solving. My ability to bridge operations, stakeholders, staff, client experience, and technical coordination has been a defining strength of mine.
Building on that foundation, I completed the University of Denver’s Data Analytics and AI Engineering program in 2024. There, I developed skills in scripting, automation, data visualization, and AI model interaction, combining technical training with a deep understanding of communication needs in real-world environments.
My most recent role as an AI Communication Developer allowed me to contribute to advanced Natural Language Processing projects by training models in tone, clarity, and user safety. I also used Python coding to automate labeling tasks, evaluate model accuracy, and support large-scale annotation workflows for AI systems.
I am particularly passionate about using AI, data, and human insight to improve communication systems and support ethical innovation. Whether leading a project, refining a workflow, or improving a user experience, I bring empathy, strategic focus, and a practical mindset to every challenge.
Now based in Wellington, I am actively seeking long-term roles in New Zealand that offer work visa sponsorship. I am especially interested in opportunities across communications, ICT, operations, project management, or healthcare-related fields. My GitHub includes ongoing data analytics projects, case studies, and tools related to AI workflow optimization.